A familiar voice, account or face can be convincing. Check with the person separately before responding to a consequential request.
Explore Use Cases
A message from a new number or a distressed voice asks for money immediately.
Pause and ask your relative to confirm on their trusted phone. If they cannot respond, try another known way to reach them or someone close to them.
A colleague or executive asks for an urgent payment or sensitive information.
Ask the known person to confirm the request and its relevant details. Keep your organization’s normal approval process in place.
An apparently familiar supplier asks you to pay a different account.
Confirm the change with your known contact separately and check the details against your established supplier verification process before updating records or paying.
Someone looks and sounds familiar, but the meeting or request feels unusual.
Ask the person to confirm separately on their phone before sharing information or approving a request.
Talk with family and colleagues before an urgent request arrives. Decide when you will verify, who you will contact and what you will do if you cannot get a response. A familiar routine is easier to follow under pressure.
Learn how Rooky helps you ask the right person and review their response.
